Jaime Ramirez has over 30 years of experience in the telecommunications industry, beginning with a role as a Member of Technical Staff at AT&T from 1990 to 1996, where work focused on software development for 5ESS and customer technical support for systems deployment in Mexico. From 1996 to 2006, Jaime provided Tier-3 support for 5ESS International at Lucent Technologies, specifically for CALA customers. Since 1996, Jaime has served as IMS Technical Support - Distinguished Member Technical Staff at Nokia, offering Tier-3/Level-2 support to IMS customers in the US for over a decade. Jaime holds a Master of Engineering in Electrical Engineering and Computer Science from the University of California, Berkeley, and a Bachelor of Science in Electrical Engineering and Computer Science from the University of Iowa.
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