Junjie Long

Service Delivery Manager

Junjie Long is a seasoned IT professional with extensive experience in service delivery and project management across various industries. Currently serving as a Service Delivery Manager at Nokia since June 2017, Junjie Long collaborates with cross-functional teams to implement IT strategies for mission-critical applications and oversees a technical team for 24x7 support on a digital integration platform using Microsoft Azure. Previously, Junjie Long held roles as EAI/EDI/SOA/B2B Solution Lead at Alcatel-Lucent Shanghai Bell, ensuring service provider compliance with SLAs, and as a Systems Analyst at Accenture, where responsibilities included defining delivery processes and training for offshore teams. Additionally, as a Project Lead at Tata Consultancy Services, Junjie Long directed teams in delivering web-based solutions across multiple sectors while engaging in process improvement initiatives. Junjie Long holds a Bachelor's degree in Engineering with a focus on Computer Networking Technology from the National University of Defense, completed in 2003.

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