Ketan Patel is an experienced technology professional with a strong background in networking and technical support. Currently serving as a Nuage / Cloud Support Engineer at Nokia since August 2018, Ketan specializes in Software Defined Networking (SDN), data center operations, and advanced routing protocols. Previous roles include Senior Technical Support Analyst at SonicWall Inc., where Ketan managed escalated cases and trained new team members, and Field Service Technician at Bell Canada, focusing on network design and troubleshooting. With extensive knowledge in network security, Linux operating systems, and project engineering, Ketan holds a Bachelor's degree in Electrical, Electronics, and Communications Engineering, alongside diplomas in Electromechanical Technology and Cisco Networking Administration from Algonquin College.
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