Kimmo Suutala is a Portfolio Manager at Nokia, specializing in the seamless operation and continuous development of service portfolios within the Care and Customer Support domain. In this role, Kimmo focuses on digitalized operations that leverage modern technology and Generative AI to enhance service efficiency and quality. Previously, Kimmo held various positions at Nokia and Nokia Networks, including Specialist in Product Information and Learning Solutions, where they contributed to documentation and online delivery channel development. Throughout their career, Kimmo has demonstrated a strong commitment to cross-functional teamwork and continuous improvement in service delivery.
This person is not in the org chart
This person is not in any teams
This person is not in any offices