Mark Lanctot is a DWDM Telecommunications Senior Support Engineer at Nokia, bringing extensive experience in the telecommunications field. From 1995 to 2000, they served as a Technical Staff Member and later as a Senior Documentation Specialist at AT&T, where they developed customer documentation for a variety of telecommunication equipment. Mark also worked at Lucent Technologies as a Technical Support Engineer and held the position of System Test Engineer at Alcatel-Lucent from 2001 to 2009, focusing on fiber optic multiplex telecommunication equipment. They earned a Bachelor of Science in Electronic Engineering Technology from DeVry Institute of Technology between 1983 and 1986.
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