Marko Kukkonen is currently the Head of Mode of Operation at Nokia, leading the development and deployment of operational processes within the organization. Their extensive career at Nokia includes roles such as Manager of Documentation Solutions & Services and Product Manager, focusing on e-Business documentation delivery and customer service content. Marko began their professional journey as a Research Assistant at the University of Oulu and also served as a Training Sergeant in the Finnish Defence Forces. They hold a Bachelor of Arts in English Language and Literature from the University of Oulu and a Master of Letters in Linguistics from the University of Strathclyde.
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