Michael Gerlach is an accomplished IT leader with over 20 years of experience in IT and telecom, currently serving as the Head of End User Service. Previously, they held various significant roles at Nokia, including Program Manager for IT Transition and Transformation and Head of End User Computing, where they managed extensive outsourcing and end-user services. Gerlach has also worked at Siemens AG in diverse positions related to IT consulting and program management. They earned a master's degree in Business and Engineering from Technische Universität Ilmenau. Passionate about digital identity and cloud technologies, Gerlach is dedicated to transforming workplace experiences through innovative strategies.
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