Mohammed Javed is a results-driven Service Assurance leader with over 17 years of experience in the telecom industry, currently serving as a Service Delivery Manager at Nokia Networks. Since 2013, they have managed Incident, Problem, and Change Management, focusing on SLA adherence and customer satisfaction. Previously, they held positions at TATA Teleservices Ltd. and Ericsson India Global Service Pvt. Ltd., where they executed critical transmission migrations and led NOC teams. Mohammed holds a Bachelor’s degree in Electronics and Communication Engineering from Arulmigu Kalasalingam College of Engineering.
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