Prashant Patil is a Director of Global Technical Escalations at Nokia, with over 14 years of experience in the software and networking industry. In the current role, Prashant oversees technical escalations and manages a global team to ensure exceptional customer satisfaction. Previously, Prashant served as a Senior Manager of Escalations at Infinera, where responsibilities included customer communication and deployment support. Prashant's educational background includes a Master's degree in Counseling Psychology from Indira Gandhi National Open University and a Bachelor's degree in Telecommunications from R. V. College of Engineering, Bangalore.
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