Rizwan Zafar is a seasoned NOC/SOC & Performance Manager at Nokia, bringing over 18 years of experience in telecommunications. Currently, they lead diverse teams to ensure optimal performance across Telenor Pakistan's extensive network, focusing on enhancing network efficiency and customer experience. Rizwan holds the TL9000 QMS certification and has a strong background in E2E telecommunications performance management, analytics, and process improvement methodologies. They have previously contributed to various organizations, including Telenor and Jazz, demonstrating expertise in performance analysis, root cause analysis, and network optimization. Rizwan is an alumni of the National University of Sciences and Technology and has enhanced their skills further with coursework in Business Analytics.
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