Robert Baker is a dedicated professional with over 15 years of experience in network management and engineering support. Currently serving as the Director of ION TAC & TEC at Nokia, Robert manages a global team and oversees the delivery of critical service engagements for major telecommunications customers. Previously, Robert held various roles at Nokia, including Senior TEC Applications Specialist and Sr. Manager of IPD Technical Expertise Center, where they excelled in resolving customer issues and exceeding service level agreements. Robert began their career as a New Product Introduction Engineer at Newbridge Networks, specializing in the deployment and training of new software releases. They hold a diploma in Computer Programming from the College of the North Atlantic.
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