Tim Shen possesses extensive experience in the telecommunications sector, currently serving as a Resident Engineer and Nuage Technical Expertise Centre Engineer at Nokia since February 2006. Shen's previous roles include NSP TAC Engineer and IP Routing Technical Support Engineer, contributing to various technical support functions within the company. Prior to Nokia, Shen worked at DTSL as a Field Service Engineer, delivering hardware and software services in the Waikato region. Academic credentials include a Bachelor of Science degree in Computer Science from The University of Waikato, obtained between February 1999 and June 2002.
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