Iain Singleton

Iain Singleton is a seasoned professional with nine years of experience as a Customer Service Manager at British Airways, where they led a team of Cabin Crew to deliver exceptional in-flight service and developed training programs to enhance performance. They are currently serving as a Parish Councillor with Bearpark Parish Council and have held various leadership roles in the tech industry, including Head of Operations and Head of Product at Hanhaa Supply Chain Solutions. Iain is also the founder of FMS and was recently involved with the service desk at Nomad Digital. They are certified in ITIL CDS and are an enthusiastic user of AI technologies.