Gabriely Silvério

Gabriely Silvério is a dedicated professional with a degree in Tourism and Travel Services Management and over 10 years of experience in the Commercial sector, particularly in banking, hospitality, and startups. Currently, Gabriely serves as the Supervisora de Customer Experience at Nomad, where they leverage their expertise in developing customer service strategies and managing teams to enhance client satisfaction and retention. Previous roles include leading Customer Experience efforts at Kovi, AMARO, and Hotel Villa Rossa, where Gabriely demonstrated strong capabilities in project management, team leadership, and operational efficiency. Throughout their career, Gabriely has consistently focused on improving processes and delivering quality service to clients.