Monick A. is an experienced customer success professional currently serving as a Customer Success Specialist at Nomad since February 2023. Prior experience includes roles as a Customer Operations Assistant at EBANX, where support was provided for B2C operations with SHEIN, and as an Agente de Atendimento at GOL Linhas Aéreas. Monick also worked as an Analista de CX - B2C at James Delivery and served as an Analista de Seguros at SulAmérica. Monick holds a Bachelor's degree in Psychology from Faculdade Maria Thereza, completing the program in November 2016.
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