Renato Lima

Renato Lima is a Customer Experience Strategy Manager at Nomad, where they lead Planning and Center of Excellence teams, focusing on governance, efficiency, and AI-driven improvements. With over 10 years of experience in various sectors including E-commerce, Retail, Telecommunications, and Real Estate, they have held roles such as RevOps Manager at Nexforce and Planning Manager at OLX Brasil. Renato has also completed a Professional Master’s Degree in Business Administration from FGV and holds a Bachelor's degree in Business Administration from Universidade Presbiteriana Mackenzie. They have international experience from studying in the UK and the United States.