Winston Everson is an experienced professional currently serving as a CX Process Manager at Noom since October 2022. Prior to this role, Winston worked at Vroom from August 2016 to October 2022, where duties included managing process optimization and analytics, leading continuous improvement initiatives, and overseeing reconditioning processes. Key accomplishments include utilizing SCORE and DMAIC methods to enhance operational efficiency and ensure high-quality vehicle reconditioning. Winston's career also includes a role as an Acquisition Specialist and Delivery Manager at Texas Direct Auto, where responsibilities centered around vendor management and vehicle acquisition. Winston holds a Bachelor's degree in Computer Engineering Technology and a Minor in Organizational Leadership & Supervision from the University of Houston.
October, 2022 - present