Dilber khan

Dilber Khan has worked in the IT industry for over 12 years. In 2021, they began working as a Customer Service Manager for nOps.io, a cloud management platform. Theirresponsibilities included developing healthy customer relationships, enhancing customer training, evaluating and analyzing customer needs, building trust and transparency with clients, onboarding new clients, acting as a customer advocate, encouraging customers to upgrade their products, and promoting customer loyalty.

From 2015 to 2021, Dilber Khan worked as a Senior System Network Administrator for ieIMPACT Appraisal Data Entry Service. Theirresponsibilities included installation and configuration of software, hardware, and network devices, monitoring system performance, and troubleshooting issues.

From 2011 to 2015, Dilber Khan worked as a Network Administrator for HCL Infosystems Ltd. Theirresponsibilities included corporate technical training, server/workstation installation, configuration and maintenance, and providing IT support to sister-concern companies.

From 2009 to 2011, Dilber Khan worked as a Technical Trainer/Network Engineer for Heights(Satguru computers), Patiala, PB. Theirresponsibilities included providing industrial training to B. TECH (CSE, IT, ECE) students, providing support to clients like various banks and schools, and establishing and maintaining professional relationships with customers.

Additionally, in 2009, Dilber Khan worked as a Technical Trainer for SAATH Foundation, Ahmadabad.

Dilber Khan completed a Bachelor of Computer Application in Computer Science from Punjabi University in 2021. In 2022, Khan obtained an AWS Certified Solutions Architect – Associate certification from Amazon Web Services (AWS). Khan also obtained a Microsoft certification for Administering Windows Server 2012 in February 2019, an Installing and Configuring Windows Server 2012 certification from Microsoft in October 2018, an Advance Diploma In Computer Hardware and Networking from SHOKEENDA Institute Of Digital Education in December 2008, and a MCP certification from Microsoft in August 2008.