James C.

James C. currently serves as a Customer Success Manager at Nordcloud, an IBM Company, since March 2021, and concurrently works as a Salesforce Administrator Trainee - Ranger at Trailhead by Salesforce. With a diverse background in customer success and consultancy, James has extensive experience in analyzing aviation and airline IT solutions at Third Bridge Group Limited and Experts Council. Previous roles include contributions as a Customer Success Manager at Support Revolution and Global Service Delivery Manager at ESP Global Services, among others. James has developed technical capabilities within Salesforce, facilitated a global Salesforce Community Group, and achieved multiple Trailhead Superbadges, demonstrating a commitment to professional growth. Academic credentials include a Bachelor of Arts in International Business Studies from the University of the West of England and participation in the Erasmus Programme focused on International Economics at Universitat d'Alacant.