James C. currently serves as a Customer Success Manager at Nordcloud, an IBM Company, since March 2021, and concurrently works as a Salesforce Administrator Trainee - Ranger at Trailhead by Salesforce. With a diverse background in customer success and consultancy, James has extensive experience in analyzing aviation and airline IT solutions at Third Bridge Group Limited and Experts Council. Previous roles include contributions as a Customer Success Manager at Support Revolution and Global Service Delivery Manager at ESP Global Services, among others. James has developed technical capabilities within Salesforce, facilitated a global Salesforce Community Group, and achieved multiple Trailhead Superbadges, demonstrating a commitment to professional growth. Academic credentials include a Bachelor of Arts in International Business Studies from the University of the West of England and participation in the Erasmus Programme focused on International Economics at Universitat d'Alacant.
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Nordcloud
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Founded in 2011, Nordcloud is a European leader in public cloud infrastructure solutions and cloud-native application services. Since 2012 it has completed more than 1000 successful deployments that have helped its enterprise customers reap the full benefits of the cloud, including better security, agility, scalability and reduced costs. With a current turnover of 50 million euros, Nordcloud employs 450+ people in offices around Europe including Helsinki (HQ), Stockholm, Gothenburg, Oslo, London, Munich, Hamburg, Amsterdam, Poznań, Warsaw, Wroclaw, Copenhagen, Malmö and Jyväskylä. Nordcloud has been recognised by Gartner as the top cloud-native Managed Service Provider (MSP) for the execution of cloud Professional and Managed Services in the 2020 Magic Quadrant. We have the highest accreditations with all three cloud hyperscalers: AWS, Azure and GCP.