Michał Małaczek is a Managed Cloud Operations Manager at Nordcloud, an IBM Company, where they manage a team of multicloud engineers and oversee service quality and incident resolution. With over 10 years of experience in managing technical teams, Michał previously held roles including Customer Service Team Manager at Orange and Service Desk Team Manager at Capgemini. Michał has a background in human resources management, having completed a postgraduate degree in the field, and holds a bachelor's degree in Romance Philology from Uniwersytet Marii Curie-Skłodowskiej w Lublinie.
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