Ignacio Teulon

Ignacio Teulon is a seasoned professional with extensive experience in digital banking and customer experience transformation. Currently serving as the Head of Global AI Factory and AI Transformation Client Solutions at BBVA since May 2023, Ignacio has previously held significant roles at BBVA and BBVA Finanzia, including Head of Customer Experience, Marketing Analysis, Coordination and Budget Director, and Head of Digital Channels Spain. Ignacio’s expertise encompasses designing customer journeys, leading digital strategy initiatives, and managing online banking operations. Additionally, experience includes a brief role at Nordea as Deputy Head of Digital Banking and Head of Digital Experience for Personal Banking, where Ignacio focused on enhancing digital capabilities across multiple platforms. Ignacio holds an Executive MBA from IESE Business School and a Licenciado in Administración y Dirección de Empresas from Universidad Autónoma de Madrid.