Joanna Bernacka is an experienced Service Delivery Manager currently working at Nordea since 2024. Previously, they held roles at Eviden as an IAM PAM Service Manager from 2020 to 2024, where they managed ITIL processes and coordinated project deliveries. Joanna's earlier experience includes positions as a Service Delivery Specialist and Work Planner at Atos, and as an International Forwarder at ROHLIG SUUS Logistics SA. They hold a Master of Engineering in Transport and a postgraduate degree in Occupational Safety and Health from Wyższa Szkoła Bankowa in Toruń.
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