Juha Pelo has extensive experience in IT and support roles, beginning with a position as a Service Desk employee at Capgemini from June 2012 to November 2013, where workstation support and new employee guidance were key responsibilities. Following a brief stint at Tieto-Tapiola Oy as IT Support in early 2012, Juha transitioned to Nordea, where roles included Senior System and Process Analyst, Senior IT Analyst, Installation Technician, IT Analyst, and Service Desk Specialist from May 2022 to November 2024. Responsibilities included Windows 7 migration, customer installation and support, and dispatching for marketing screens. Juha also served as Business Application Owner at Nordea. Educational qualifications include a Master of Business Administration (MBA) in Innovative Digital Services from Laurea University of Applied Sciences (2018-2019) and a Bachelor's degree in Information Technology from the same institution (2009-2012).
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