Michael Carlson is a Senior IT Developer at Nordea, where they focus on analytics, data exploration, and Contact Centre Solutions on a Genesys platform. They previously held various roles at Nordea from 1999 to 2008, providing IT support for banking systems and later advancing to senior development positions. Michael began their career as a Tekniker at Data Centrum from 1997 to 1999 and earned a degree in Elektroniktekniker from Technical Education Ballerup in 1997.
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