Sara Haarup Wind

Head of Traffic & Operational Excellence – Nordea 24/7

Sara Haarup Wind has extensive experience in customer service and management, currently serving as the Head of Business Support at Nordea 24/7 since May 2019. In this role, responsibilities include overseeing the Contact Centre DK and acting as Management Partner for the Head of Contact Center DK. Previous positions at Nordea include Service Agent and various student assistant roles. Additionally, Sara has experience as an Ambassador at Dansk Studie Center, Vice Chair of the student organization KairoS at the University of Copenhagen, and as a substitute teacher and pedagogical assistant in education settings. Sara holds a Master of Arts degree in Danish and rhetoric from the University of Copenhagen, as well as previous qualifications in personal development and communication from Dansk Studie Center and STX qualifications from Gladsaxe Gymnasium.

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