Monique (Edler) Murphy currently serves as Chief of Staff for Credit and Payments at Nordstrom, a position held since April 2022, while also pursuing graduate studies at Colorado Chinese Medicine University. Previously, Monique held the role of Senior Director of Strategic Delivery Services at Nordstrom from June 2017 to April 2021 and served as Director of Financial Services Technology at Capital One from 2012 to June 2017, where significant business improvements were achieved. Monique's prior experience includes a Senior Vice President position at HSBC, where the North America Consulting Team was established, and a Senior Manager role at Accenture, leading a major CRM initiative that generated substantial cost savings. Monique holds a Bachelor's degree in International Business from Saint Louis University and attended Mount Holyoke College.
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