Darrell Johnson II currently serves as Customer Experience Manager at IMI Precision Engineering since October 2023, following a tenure as Customer Service Manager at Rehrig Pacific Company from March 2021 to October 2023. Prior experience includes roles as Customer Service Manager and Customer Service Account Manager at Atkore International, focusing on enhancing customer service standards and achieving significant customer debt removal. Earlier career achievements include serving as Inside Sales Representative II at RockTenn, where Darrell Johnson II exceeded sales metrics and developed a substantial book of business, and as Shipping and Receiving Manager at Innerpac, Inc., overseeing warehouse operations. Darrell Johnson II holds a Lean Process Certification from the Management and Strategy Institute and a Bachelor of Science in Technology with a focus on Project Management from ITT.
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