Bilal Muta

Bilal Muta is an accomplished professional with extensive experience in CRM and business development across various industries. Currently serving as Principal Manager and previously as Senior Consultant at Simplus, Bilal specializes in driving transformative CRM experiences for enterprise organizations. Bilal's previous roles include CRM Technical Manager at the Alumni Association of the University of Michigan, where leadership led to a successful transformation initiative impacting over 2 million constituents, and Business Lead/Senior Business Analyst at Torrent Consulting, focused on enhancing client relationships and project outcomes. Additional experience includes sales operations analysis at Online Tech, business development management at Washtenaw Community College, and career development coordination at Ross Medical Education. Bilal holds a Master's degree in Business Administration with a focus on Marketing from Walden University and a Bachelor's degree in Marketing and HRM from Defiance College.