John Smith

John Smith is an accomplished professional with extensive experience in customer operations and management. Currently serving as a Customer Operations Manager at Northern since April 2018, John has previously held key positions such as Operations Manager at Carillion and Partner Manager at BT Wholesale. Additional roles at BT Wholesale included Problem Manager, while earlier in his career, John served as a Business Process Owner, UAT Manager, and Team Manager at Capita. John holds an A level in Business Studies from Barnsley College, and foundational education was completed at Dearne High School.