Northern Light has been providing knowledge management solutions for competitive intelligence and market research to global enterprises for more than 15 years. The work our clients do heals the sick, protects assets and people, creates new possibilities and re-imagines manufacturing. We’re proud of the role Northern Light plays in making our world a better place to live and work.

We wake up each day ready to tackle the challenges of knowledge management and sharing in a multi-generational workplace. We’ve been around a long time but we never stand still. Recent enhancements to our market research and competitive intelligence portals include machine-learning insights, and GDPR compliance protocols. Headquartered in Boston, Massachusetts, the company is employee-owned and operated, and self-funded through profitable operations. All of Northern Light’s employees share one common characteristic — a compulsive drive to provide the very best client support possible. We are quite proud of our perfect on-time delivery record on new client portal projects; we have never once been late or over budget on a client project.

Enterprise Software

Research

Northern Light SinglePoint, LLC

Northern Light SinglePoint, LLC's headquarters in Boston, United States

C. David Seuss

David Kelly

Lindsay Bennett

Bob Nelson

Sheri Larsen

The Customer Success team at Northern Light SinglePoint, LLC is dedicated to ensuring client satisfaction and the successful adoption and utilization of the company's knowledge management solutions. This team works closely with clients to understand their needs, provides expert guidance, and assists with the implementation and ongoing optimization of market research and competitive intelligence portals. Their ultimate goal is to drive customer success by delivering prompt support, fostering strong client relationships, and ensuring projects are completed on time and within budget.

Customer Success

The Engineering and Development Team at Northern Light SinglePoint, LLC is responsible for designing, building, and maintaining the company's market research and competitive intelligence portals. This team ensures the seamless integration of machine-learning insights and adherence to GDPR compliance protocols. They work collaboratively to deliver top-tier, on-time solutions that enhance knowledge management and sharing, while upholding Northern Light’s commitment to excellence and client satisfaction.

Engineering and Development Team

The Leadership Team at Northern Light SinglePoint, LLC steers the company towards its strategic goals by overseeing product design and delivery, fostering innovation, and ensuring exceptional client support. This team drives the growth and development of knowledge management solutions and competitive intelligence portals, leveraging advancements such as machine-learning insights and data compliance. Their leadership ensures the company’s unwavering commitment to on-time, on-budget project completion and maintains the high standards that contribute to making the world a better place to live and work.

Leadership Team

The Project and Client Management team at Northern Light SinglePoint, LLC is dedicated to overseeing the successful delivery of client projects and maintaining strong client relationships. They manage project timelines, ensure compliance with client requirements, and coordinate cross-functional efforts to guarantee on-time and within-budget delivery. Additionally, this team serves as the primary point of contact for clients, addressing concerns and ensuring satisfaction through exceptional support and communication.

Northern Light SinglePoint, LLC

Org chart

Teams

Customer Success

Engineering and Development Team

Leadership Team

Project and Client Management

Offices

Northern Light SinglePoint, LLC

Org chart

Teams

Customer Success

Engineering and Development Team

Leadership Team

Project and Client Management

Offices

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