Stephen Long, MHA, is an IT Manager at Northwell Health, where they are an integral part of the Service Excellence team responsible for analyzing Press Ganey patient feedback data to drive performance improvement initiatives. Previously, Stephen served as a Performance Improvement & Data Analytics Specialist, managing contracts and collaborating with leadership to enhance patient experiences. They have a Master of Health Administration from Hofstra University and a Bachelor of Arts in Creative Arts from Siena College. Stephen's technical expertise includes creating visual reports using Tableau to streamline performance analysis across various specialties.
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