Catarina Ramos is a seasoned professional with extensive experience in B2B marketing and customer experience management. Currently serving as B2B Orchestration and Retention Manager at NOS SGPS since July 2019, Catarina has also held roles including B2B Retention and Client Team Leader and Customer Experience Product Manager. Prior to this position, Catarina was with TIM Brasil from April 2014 to July 2019 as a Customer Experience Sr Specialist and Strategic Projects & Methodology Sr Specialist. Early career experience includes serving as Quality Improvement Specialist at Claro and Senior Engineer in PMO & Quality. Catarina's educational background includes an MBA in Project Management from Ibmec, a Black Belt certification from SETA Desenvolvimento Gerencial, a Bachelor of Engineering in Production Engineering from Universidade Gama Filho, and a Six Sigma Green Belt from Rexam.
This person is not in the org chart
This person is not in any teams
This person is not in any offices