Susana Marques has extensive experience in customer service and management roles, currently serving as a Customer Service Manager and Field Force Academy Manager at NOS SGPS since August 2013. Previously, Susana held positions such as Key Account Manager and involved in stock management within the same company. Prior to NOS SGPS, Susana worked at Optimus - Comunicações S.A. as a management trainer and served as a Marketing Manager at Macmoda II- Comércio de Vestuário SA. Susana holds a degree in Psychology from Universidade do Minho and an MBA from Atlântico Business School.
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