Notarize, the first online notary platform, allows any person or business to legally notarize a document online, anytime. Simply download the app or register online, prove your identity, fill out your document, and sign before a live agent to have it legally notarized instantly.

Legal

Notarize

Notarize's headquarters in Boston, MA, United States

This department focuses on training and development programs for customer support staff to enhance their skills and service quality.

Customer Support Development

The Software Development team at Notarize is responsible for designing, building, and maintaining the online notary platform. They focus on creating a seamless user experience for document notarization by developing robust software solutions, ensuring system performance and security, and collaborating closely with other teams to integrate new features and enhance existing functionalities. Their efforts help drive the company's mission of simplifying and streamlining the notarization process for users everywhere.

Software Development

The Customer Support and Success team at Notarize is dedicated to ensuring a seamless user experience for clients utilizing the online notarization platform. They provide assistance and guidance throughout the notarization process, address inquiries, manage escalations, and foster strong relationships with clients to promote long-term satisfaction and retention. Additionally, the team collaborates with various departments to optimize operations and enhance the overall customer journey.

Customer Support and Success

The Leadership Team at Notarize drives the company's strategic vision and operational excellence, overseeing key areas such as customer support and overall business direction. Comprising experienced leaders including the Founder & CEO and the VP of Customer Support, this team focuses on enhancing user experience, fostering innovation, and ensuring that Notarize remains at the forefront of the online notarization industry.

Leadership Team

This department facilitates notary services, ensuring the authentication of documents and signatures for legal purposes.

Notary Services

The Product Management and Design team at Notarize is responsible for crafting user-centric features and improving the overall experience of the online notarization platform. This team collaborates closely to define product strategy, conduct market research, and translate user needs into innovative design solutions, ensuring seamless interactions and legal compliance throughout the notarization process.

Product Management and Design

The Information Technology and Security team at Notarize is responsible for maintaining and enhancing the security and functionality of the online notarization platform. They ensure the integrity of data through robust cybersecurity measures, while also providing technical support and IT services to enhance user experience. Additionally, the team works on application security to safeguard against vulnerabilities, ensuring that the platform remains reliable and compliant in a dynamic digital landscape.

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Other teams

Software Development

Customer Support and Success

Leadership Team

Notary Services

Product Management and Design

Information Technology and Security