Mathias Fredriksson

Mathias Fredriksson is a digitally driven Process Improvement Lead with extensive experience in automating workflows, case management, and customer communication across CRM and ERP platforms. They have successfully led integration projects involving systems such as IFS Cloud and Lime CRM, focusing on real-time updates and reduced manual processes. With a background in business development and a diploma from Entreprenörskolan, Mathias aims to bridge the gap between IT and operations, driving sustainable improvements through digital transformation and data-driven decision-making. Previously, they held positions ranging from Department Store Manager to Production Engineer, showcasing a broad skill set in management and technical expertise.