Eva Zhang

Eva Zhang is a seasoned professional with extensive experience in customer experience management, currently serving as Senior Manager of Customer Experience at Nothing since October 2021. Prior to this role, Eva led global customer relations and user experiences at SmallRig and managed global after service operations at hi Inc. with a focus on strategic planning and system establishment. Previous positions include managing APAC after sales operations at LeEco, leading the global customer service team at OnePlus, and serving as Lead Customer Service Representative at Commonwealth Bank. Early career experiences include a sales role at Rodd & Gunn, demonstrating strong customer service and sales skills. Eva holds a Bachelor's degree in Human Resource Management from La Trobe University and an Advanced Diploma in Hospitality Management from Carrick Higher Education.