Ella Higgins

Ella Higgins is a seasoned professional with extensive experience in customer success and marketing across diverse industries. Currently serving as a Customer Success Manager for EMEA at Notion since August 2025, Ella previously held the role of Head of Marketing at Digital Irish. Ella's notable achievements include spearheading the launch of SQUID Loyalty in Australia, managing customer engagement strategies during significant growth, and establishing foundational sales processes. Ella's early career included roles in healthcare at St. Vincent's University Hospital, where critical decision-making and patient-centered communication were honed. An educational background in nursing and digital marketing complements Ella's professional expertise, underscoring a commitment to empathetic, solutions-focused customer interactions.