Nirupama Chatterjee is a skilled billing and customer success specialist with a diverse background in optimizing customer experiences across different organizations. Currently serving as a Billing Support Specialist at Notion since January 2024, Nirupama focuses on enhancing billing operations for improved user satisfaction. Previous experience includes roles as a Customer Success Associate at Quizizz, where Nirupama managed multi-channel support and improved workflows, and as a Customer Success Manager at Poptin, providing onboarding and technical support. Nirupama's career also encompasses positions in customer service technical support at KwikFunnels, Quality Manager at NEXA - Maruti Suzuki India Ltd, and Account Manager at FirstCry.com. Nirupama holds an MBA in Human Resource and Marketing from Shri Shankaracharya Technical Campus and a BCom in Business from Guru Ghasidas University.
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