Matthew Dougherty is the Chief Customer Experience Officer at NotMe Solutions, where they have been enhancing customer interactions since 2021. Previously, they held various roles at Chrome River Technologies from 2011 to 2020, culminating as Director of Configuration, where they significantly expanded the team and improved customer satisfaction metrics. Earlier in their career, Matthew served as Program Manager at NADAguides.com and spent several years as an Assistant Store Manager at Blockbuster. Matthew holds a Bachelor of Science in Elementary Education from the State University of New York College at Fredonia and has studied Theatre, Acting at Buffalo State University.
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