Daniel Wilcox

Daniel Wilcox is an experienced professional with a diverse background in customer experience and operations management across various industries. Currently serving as the Head of Customer Experience at Nourish since April 2025, Daniel previously held multiple roles at Dutch Pet, Inc., including founding team member and Head of Operations, where the focus was on leveraging telehealth to assist pet parents. Other notable positions include Director of Member Care at Ro, Manager of Business Operations at Rip Van, and Customer Operations Manager at Bark & Co., where significant growth in customer service operations was achieved. Daniel's early career includes roles at Beacon, Rhum and Clay, and HBO, showcasing a strong foundation in project management and creative production. Daniel holds an MBA from the University of Virginia Darden School of Business and a Bachelor of Arts from Bennington College.