Khalid Bin Ali is an experienced IT Support Engineer at NourNet since June 2023, specializing in technical support, monitoring, and troubleshooting of IT systems and applications. Prior positions include Information Technology System Engineer at iBUS and System Engineer at NetWorld, where responsibilities included designing, installing, and maintaining computer systems. Khalid possesses expertise in software intelligence and observability solutions such as Dynatrace and has a strong background in root cause analysis and performance monitoring using various tools. Educational credentials include two diplomas in Computer Science from National Public School and IBVE, completed between 2017 and 2020.
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