Melissa Singleton

Melissa Singleton possesses extensive experience in customer service and process management, primarily with Huntsman, where roles included Customer Service Team Lead, Senior Customer Service Advisor, and Product Analyst from 2015 to early 2023. As a Process Excellence Manager at Huntsman Corporation, operational efficiency was enhanced through the establishment of a Shared Services Project team. Currently, Melissa serves as a Customer Service Supervisor at NOV, overseeing an eight-member team and implementing an order management system to track key performance indicators. Previous experience at KBR, Inc. as a Sales Coordinator involved managing client leads and Salesforce administration. Melissa is furthering education at Birkbeck, University of London, focusing on management practices, and has completed coursework in Criminal Justice and Corrections with a strong GPA.