Dimitra Lekka

Dimitra Lekka has extensive experience in CRM reporting and analysis, currently serving at Nova since January 2023 after a long tenure at WIND Hellas from May 1995 to January 2023. In various roles, Dimitra has focused on customer base segmentation, upgrade program management, and interdepartmental collaboration to enhance customer satisfaction. Responsibilities have included managing relationships with business promoters, supervising call centers, and overseeing loyalty programs, all while ensuring budget control and evaluating program success through statistical reporting. Dimitra’s educational background includes a degree in Political Science and Public Administration with a focus on Mass Media from Ethnikon kai Kapodistriakon Panepistimion Athinon.