Wayne Leonard

Wayne Leonard is a trusted advisor in IT Service Management and Customer Experience, with 20 years of experience. They have developed a robust background in process management, quality assurance, and service improvement, having worked with prominent brands and multinationals in Australia. As an ITIL Managing Professional, Wayne leverages their extensive knowledge to enhance organizational performance. Currently serving as a Solution Consultant Principal at Novabridge, they continue to demonstrate adaptability across various industries and environments. Their commitment to continual improvement and lifelong learning underpins their educational and leadership endeavors.