Sofia Parafes

Senior Specialist IT (Service Operations Expert)

Sofia Parafes is a Senior Specialist in IT at Novartis, where they oversee application health, security, and compliance while optimizing service delivery. With more than 6 years of technology experience, they have supported stakeholders in Europe and provided Source-To-Contract strategies to Fortune 500 and Global 2000 companies. Sofia has previously held roles such as Sr. Associate IT at ESI Group and Application Expert Analyst at AB InBev, excelling in problem resolution and client satisfaction. They hold a Bachelor's degree in General Linguistics from Masarykova univerzita Brno and are currently pursuing a Master's degree in Marketing Management at Tomas Bata University in Zlín. Additionally, Sofia is engaged in a Blended Intensive Programme at Laurea University of Applied Sciences.

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