Steve Ly is an experienced IT professional currently serving as the Director of Support Services at Novatech since October 2023. With a background spanning over a decade, Steve has held various roles including Managed IT Service Manager, Account Manager, and Service Manager at companies such as Milner, Inc. and Vector Choice Technology Solutions. Key competencies include exceptional customer service, multitasking under pressure, and technical support across diverse environments. Steve has successfully led several initiatives, managed system installations and configurations, and provided critical support across multiple locations. Educational qualifications include a B.S. in Computer & Information Sciences with a focus on Information Technology from the University of South Alabama.
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