NovelVox offers flexible Contact Center Unified Agent Desktops, Supervisor Desktops, Contact Center Wallboard, CTI Connectors etc.

Software

NovelVox

NovelVox's headquarters in Bethesda, MD, United States

Amit Gandhi

Manish Rai

Sulochana Verma .

Ravi Shrivas

Rashmi Dureja

This department focuses on designing, coding, testing, and maintaining software applications.

Software Development

This department focuses on designing, developing, and managing products throughout their lifecycle.

Product Development

The Product Development Team at NovelVox is responsible for designing, developing, and enhancing innovative solutions for contact center technology, including unified agent desktops and CTI connectors. This team collaborates on product strategies, oversees technical execution, and ensures alignment with market needs to deliver high-quality, user-friendly products that streamline customer interactions and improve operational efficiency.

Product Development Team

This department focuses on ensuring the quality and reliability of software products through testing and analysis.

Quality Assurance

This department manages employee relations, recruitment, training, and organizational development.

Human Resources

This department focuses on ensuring customer satisfaction and enhancing the overall experience through support and engagement strategies.

NovelVox

Org chart

Teams

Software Development

Product Development

Product Development Team

Quality Assurance

Human Resources

Customer Experience

Offices

NovelVox

Org chart

Teams

Software Development

Product Development

Product Development Team

Quality Assurance

Human Resources

Customer Experience

Offices

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