NovelVox offers flexible Contact Center Unified Agent Desktops, Supervisor Desktops, Contact Center Wallboard, CTI Connectors etc.

Software

NovelVox

NovelVox's headquarters in Bethesda, MD, United States

Amit Gandhi

Sulochana Verma .

Manish Rai

Rashmi Dureja

The Leadership Team at NovelVox is responsible for setting the strategic vision and direction of the company, driving sales and growth initiatives, and fostering a culture of innovation. Comprised of key executives, including the Founder & CEO and Vice Presidents of Sales and North America, this team collaborates to enhance product offerings, expand market presence, and ensure exceptional customer experiences in the contact center solutions space.

Leadership Team

The Technical Implementation Team at NovelVox is responsible for ensuring the successful deployment and integration of the company's Contact Center solutions. This team collaborates to design technical solutions, manage project timelines, conduct quality assurance testing, and create user-friendly interfaces, all while facilitating seamless integration with client systems to optimize agent and supervisor experiences. 

Technical Implementation Team

The Product Development Team at NovelVox is responsible for designing, developing, and enhancing innovative solutions for contact center technology, including unified agent desktops and CTI connectors. This team collaborates on product strategies, oversees technical execution, and ensures alignment with market needs to deliver high-quality, user-friendly products that streamline customer interactions and improve operational efficiency.

Product Development Team

The Sales and Marketing Team at NovelVox is responsible for driving revenue growth and building brand awareness. They engage in strategic sales initiatives, manage client relationships, and tailor marketing campaigns to showcase NovelVox's innovative contact center solutions. The team collaborates closely with presales and support to ensure customer satisfaction and drive successful product adoption.

NovelVox

Org chart

Teams

Leadership Team

Technical Implementation Team

Product Development Team

Sales and Marketing Team

Offices

NovelVox

Org chart

Teams

Leadership Team

Technical Implementation Team

Product Development Team

Sales and Marketing Team

Offices

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