Novidea
Ivan Pavlov is an accomplished Salesforce professional with a strong background in technical support and infrastructure engineering. Currently serving as a Senior Salesforce Administrator at Payhawk since March 2024, Ivan has previously held roles such as Salesforce Senior Implementor at AppGreat and Salesforce Consultant at Software AG, where experience includes both consultancy and development. Ivan started a career at Accenture Bulgaria as an Information Technology Infrastructure Engineer and gained technical support expertise at Tek Experts and C3i Solutions. Ivan holds a Bachelor's degree in Mechatronics, Robotics, and Automation Engineering from the Technical University of Sofia, completed in 2018.
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Novidea
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Novidea’s end-to-end platform provides real-time business intelligence and seamless workflow management for brokers, agents, MGAs, bancassurance and corporate risk management. Designed specifically for insurance distribution, the Novidea cloud-based platform gives you a single view for managing the entire insurance distribution lifecycle across all lines of business. It promotes service excellence, simplifies regulatory compliance, and gives you secure data access from any device, anytime. By consolidating all your front- and back-office data and workflows — from leads to quotes to policy administration — Novidea’s integrated solution delivers full visibility into the entire customer journey and actionable insights to help you increase sales, profitability and productivity.