Service Provider of the Year 2017 - Black Country Chamber of Commerce 

Novo CSV are proud to provide fast, hassle free and flexible after-sales services to both our clients and the consumer.  We manage each element from start to finish, ensuring that our clients need only be involved when absolutely necessary, or simply when they choose to be.

We provide after-sales care and warranty support to tech giants, high street brands and multi-national companies. With 25 years' experience in the marketplace, the history of Novo CSV is extensive and varied. We operate from the heart of the UK, close to Junction 10 of the M6, allowing us to offer a national collect and delivery service.  

Novo CSV offer tailor-made after-sales care services including:
- Warranty management
- After-sales care
- Guarantee and extended warranty repairs
- Warranty replacements
- Product refurbishment and rework
- Order processing and Drop Ship facility
- Parts harvesting
- Fully managed end-of-life process

Located in our modern office and 15,000 sq ft warehouse, we provide numerous associated services supported by our highly knowledgeable customer service team who offer efficient order and returns processing, plus first class technical support. 

You can rely on our robust processes to simplify the complexities of warranty servicing and lighten your load.

Contact us to find out more about our services and how they could work for you and your business.

Novo CSV Ltd

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