James Coates is an accomplished Applications Manager at Novuna, leading a team of cross-functional support analysts and developers to deliver over 2,500 application incident resolutions annually while driving the strategic DevOps direction within the division. Coates' expertise includes implementing the Splunk monitoring platform, facilitating the transition to a DevOps culture, and automating deployment processes using various technologies such as Java, JavaScript, Ansible, and Powershell. Prior experience includes roles at Hitachi Capital (UK) PLC as Application Support Team Lead, where similar responsibilities were undertaken, and at thebigword in various capacities including Product Support Manager and Automation Engineer. Educational credentials include a PG Dip in Multilingual Information Management from The University of Sheffield and a BA in Spanish with International Business from Leeds Beckett University.
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